Frequently Asked Questions

Q: Do you offer Afterpay?

Yep! Afterpay is available at checkout.
Other payment options include;

  • Paypal

  • Klarna

  • Google Pay

Q: Are your pieces handmade?

Yes! Everything is made by hand by me!

Q: What materials do you use?

SOURBABEI pieces are primarily made using .999 fine silver clay, a highly pure silver with a silver content of 99.9%.

I also work with 960 silver (the kind of silver used on individual pieces will be identified in the product description)

I work with both natural and lab-grown stones.

Q: why do you use lab-made stones?

Lab-made stones are a big part of SOURBABEI because they align with how I want to create; sustainably and affordably. They offer the same beauty and durability as natural stones, but with less environmental impact and a lower cost.

They also withstand the extreme heat needed in my process, making them a practical choice for what I do.

Q: What’s your return policy?

Each piece is one of a kind, so I don’t offer returns unless something arrives damaged. If there’s a problem, please reach out and I’ll always do my best to make it right.

Q: Do you ship internationally?

Yes! SOURBABEI ships worldwide 🌍
Offering flat-rate tracked international shipping:

  • $28 AUD Standard (6–15 business days)

  • $35 AUD express Express (3–10 business days)

  • All parcels are shipped from Sydney, Australia

Q: What’s your processing time?

Once I receive your order, I usually ship it out the next business day.

If there’s ever a delay, I’ll let you know + tracking is included with every order 💌

Q: How do I care for my ring?

Wear it all the time. If you leave them sitting around, they can get a bit dull or dusty. Just avoid harsh chemicals and they’ll stay beautiful for years.

Q: Do you work with gold?

Nope :)

Three colorful fabric pouches with white labels that read 'SOURBABE!'

SOURBABEI PACKAGING;

Each order is wrapped in recycled fabric samples, sewn into a small envelope and handpicked to match the colour and vibe of your selected piece.

No two packages are the same - all one of one, just like the piece inside ✂️